Instant self-help

For Crossword Weaver® and 
1-2-3 Word Search Maker™

Lookup tool for lost license numbers and unlock codes

This tool is for our customers who have purchased a non-expiring license to download, install and use our offline software.  If this is not you, you can try these programs for free by clicking Crossword Weaver or 1-2-3 Word Search Maker. For subscriptions to our online service, click www.Puzzle-Make.com.

Other common questions

How to move Crossword Weaver to a new computer

1. On the new computer, go the the product website (www.CrosswordWeaver.com) and download a copy of the demo. Install the demo on the new computer. Depending on when you purchased, you might be getting an updated version of the software. Then use your licensing information (licensee name and unlock code) to convert the demo into the full program.

2. To move your saved crossword puzzles, copy all files ending in ".cww" from the old computer to the new computer.

How to move 1-2-3 Word Search Maker to a new computer

1. On the new computer, go the the product website (www.WordSearchMaker.com) and download a copy of the demo. Install the demo on the new computer. Depending on when you purchased, you might be getting an updated version of the software. Then use your licensing information (licensee name and unlock code) to convert the demo into the full program.

2. To move your saved word search puzzles, copy all files ending in ".ws" from the old computer to the new computer.

Can I publish the puzzles I make in a book or use them commercially? 

Yes.

Our policy is that you own the puzzles that you make with our software. You can use them however you like, even commercially. You can claim copyright in your own name.

Can I install the software on more than one computer?

Yes. We think it is fair to let you install the software on two computers for your personal convenience. For example, a desktop and a laptop, or a home computer and a school/work computer.  Former computers that are no longer used don't count against this.

Can I eliminate or change the credits line that shows up just below the puzzle?

Yes. The mention of our name or website helps us, but we recognize it might be a spoiler for some of our customers. It is therefore not required. You can then erase it or change it so say whatever you want.

For Crossword Weaver, pull down the "Layout & Fonts" menu and select "Credits . . ."

For 1-2-3 Word Search Maker, in the Program Map at left, click "Personalize." Then click "credits line".

Do you provide product support?

Yes. By far, the best way to seek product support is to use the software's internal way of contacting us. This has the advantage of sending your puzzle along with your question. Often, we are able to alter the puzzle according to your wishes and send it back. It also sends along a little diagnostic info that can help such as whether or not your computer is running out of memory.

In Crossword Weaver, pull down the Help menu and select "Email us..."

In 1-2-3 Word Search Maker, in the Program Map on the left side, click "About Us". Then on the About page, click "Prepare Email"

Make sure to provide a good email address so you can receive a reply. 

Screenshots of the software

Just to make sure you are seeking information about the right software, here are some screenshots of our software

Crossword Weaver

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Only one puzzle type is shown. Crossword Weaver can also make symmetrical puzzle like those found in newspapers.

1-2-3 Word Search Maker

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This shows the puzzle but not how the words are circled when then puzzle is solved.